How Your Information Is Handled

Last updated: October 2026

This policy explains how Kentuckypilot Tree Service collects, uses and shares information through visits to kentuckypilot.living, calls placed through the website and submitted forms. References to “we” and “us” mean Kentuckypilot Tree Service. This document is a general template. It does not provide legal advice.

Details You Provide and Data We Collect

When you submit a form or contact us by phone, we may collect your name, telephone number, email address and location. We may also collect the details you share about your tree, property and requested work.

Website visits may provide information automatically. This can include your IP address, browser, device type, pages viewed and visit time. Calls placed through the website may be tracked. Some calls may also be recorded for quality and billing purposes.

What Your Information Is Used For

We use the information we collect to:

• Match your request with an independent tree removal provider serving your area
• Give the provider details needed to contact you and arrange a visit
• Respond to your messages and questions
• Learn how visitors use the website and phone lines
• Make improvements to the website and referral service
• Meet legal duties and help prevent fraud or misuse

Who May Receive Your Details

Kentuckypilot Tree Service provides referrals. When you request help, we share your contact information and project details with one or more independent providers or marketing partners so they can reach you. Each provider operates a separate business and follows its own privacy practices.

Companies that support our website and phone systems may also receive information. These include hosting, analytics and call-tracking services. Information may also be disclosed when required by law or when needed to protect our rights.

We do not exchange your personal information for money. Under some laws, sharing details with marketing partners may count as a sale or sharing of personal information. You may have an opt-out right where those laws apply.

Browser Cookies and Usage Tools

Cookies and similar tools may help us understand how people use the website. Your browser settings let you manage cookies. Disabling them may change how certain parts of the website function.

Requests About Your Information

Your place of residence may give you rights to access, correct or delete personal information, or decline certain sharing. Send requests to contact@kentuckypilot.living. Before carrying out a request, we may need to verify your identity.

Protecting and Keeping Data

We take reasonable steps to protect information. However, sending and storing data cannot be completely secure. Information is retained only for as long as the purposes described here require, or for the period required by law.

Information About Children

The website is intended for people aged 13 and over. We do not knowingly collect personal information from children under 13.

Updates to This Policy

This policy may change periodically. The date at the beginning identifies its latest revision.

Privacy Questions

For questions about this policy or how it describes the handling of information, write to contact@kentuckypilot.living.